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ANSWERS FROM DANIEL & THE JAMROCK TEAM

Frequently Asked Questions

WHAT TO KNOW BEFORE WE HAUL.

From what we take to how pickup works, here are answers to 16 common questions about Jamrock Junk Removal in Gainesville and nearby communities.

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JAMROCK FAQ

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What items do you take?+

We haul away just about anything that isn't hazardous: furniture, appliances, mattresses, tires, hot tubs, sheds, yard debris, construction debris, and full home, garage, estate and storage unit cleanouts. We don't take paint, chemicals or propane tanks.

How much does junk removal cost?+

Every job is different, so pricing is based on volume: how much room your items take up in our truck. We give free, no-obligation estimates, so you'll know the price before any work starts.

How do I get an estimate?+

Call or text us. We'll send an experienced team member out to look at what you have and give you a free, no-obligation quote in person.

Do you remove hot tubs?+

Yes. We've removed hot tubs all over the area, including Gainesville, Alachua and High Springs. Depending on the setup, we'll take it out whole or cut it up on site and haul it away. Before we arrive, please have the power to the hot tub turned off or disconnected.

Do you take appliances?+

Yes. We haul away refrigerators, freezers, washers, dryers, stoves, dishwashers, microwaves, water heaters and window AC units. We don't disconnect water lines, so please have any water or gas connections turned off and disconnected before we arrive.

Do I need to be home?+

Not usually. We give your estimate in person first, so once you've approved it, you don't need to be home on pickup day. Just tell us where the items are and make sure we can get to them. We'll sort out payment when we give you the price, and you can pay online by credit card through an invoice. We also take cash, check, Venmo and Zelle. No-contact pickups are fine, but we always enjoy meeting our customers.

Do my items need to be at the curb?+

No. We're full service, so your items don't need to be at the curb. We'll pick them up from inside the house, the garage, the backyard, the front yard, or just about anywhere on the property, as long as we have access.

Where does my junk go?+

We keep as much out of the landfill as we can. Usable items go to local organizations like Goodwill, the Humane Society and The Repurpose Project. Metal goes to a scrap recycler. Only what's truly junk goes to the transfer station.

Are you licensed and insured?+

Yes. Jamrock Junk Removal is a licensed, insured, family-owned business serving Gainesville and the surrounding area.

Do you handle hoarding cleanouts?+

Yes. We've done many hoarding cleanouts, and we bring the time, patience and experience they need. We work at a pace that's comfortable for you and treat your home and belongings with respect.

Do you handle estate cleanouts?+

Yes. Usually the family goes through the home first and sets aside what they want to keep. Then we come in and remove everything that's left on the property. If you'd like, we can donate the items that are still in good shape.

Do you work with property managers, landlords and realtors?+

Yes. We help with tenant move-out cleanouts, eviction cleanouts, and clearing out homes to get them ready to list.

Do you do office and commercial cleanouts?+

Yes. We've done a lot of office cleanouts and handle all kinds of commercial buildings. Common reasons we get called include a company downsizing, a buyout where the new owner doesn't want the existing furniture and equipment, a building being sold, or a lease that isn't renewed and the space has to be cleared.

What areas do you serve?+

Gainesville, Alachua, Newberry, High Springs, Archer, Hawthorne, Micanopy, Earleton, Jonesville, Melrose and nearby communities.

Will you call before you arrive?+

Yes. We usually call 10 to 15 minutes before we arrive, so you know we're on the way.

How far ahead should I schedule?+

It depends on the size of the job. Small and medium jobs can usually be scheduled quickly. For larger jobs, like full cleanouts, expect to plan a few days or more ahead. Reach out as early as you can and we'll find a time that works for you.

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